FAQs

Custom and personalised orders

I would love to work with you to create your perfect piece. See something you love but it's not in your budget? Love that piece that has sold out? Want a different colour? Reach out and we can make something that is perfect for you and your space!

How do I display my hoop?

A simple nail in the wall is all you need! These hoops look best without a hook disrupting the circle! Simply place your hoop onto the nail so it is central and you're done!

I've realised my address is wrong or incomplete...

It happens! If you notice before I've shipped your order, send me a message immediately and I will update the address.

If you have noticed after your order has been shipped unfortunately there's not much I can do, you will need to repurchase. If the original package is returned to me, I will, of course, refund your original order.

If you choose not to repurchase but your original package is returned, I can post to the correct address but will ask you to pay the shipping charge to cover the reposting.